-update SugarCRM CE 6.5 to PHP 7+ . -update custom modules and custom code to PHP 7+
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The SugarCRM-Skype integration provides a full integration of the popular voice application directly into SugarCRM product editions, allowing SugarCRM users to manage all communications activities and improve the handling and documentation of call-related activities. It connects to SugarCRM via web services, providing support for hosted SugarCRM installations. Users can track outbound calls, status display, chat
SugarCRM is designed to send emails based on predefined email templates to any email address associated with any module: contacts , accounts , leads or any other module, predefined or custome, at certain time intervals. For example, we are able follow up a lead and send a welcome email when the lead was created. It